References
On the end of software as a service and reverse engineering
- Bort, Julie. “Klarna CEO doubts that other companies will replace Salesforce with AI”. TechCrunch, March 4, 2025. https://techcrunch.com/2025/03/04/klarna-ceo-doubts-that-other-companies-will-replace-salesforce-with-ai
- Kahn, Jeremy. “AI agents from Anthropic and OpenAI aren’t killing SaaS—but incumbent software players can’t sleep easy”. Fortune, February 10, 2026. https://fortune.com/2026/02/10/ai-agents-anthropic-openai-arent-killing-saas-salesforce-servicenow-microsoft-workday-cant-sleep-easy/
- Koebler, Jason. “‘Reverse-Engineer Anything’ Is the New Wild West of AI”. 404 Media, October 20, 2026. https://www.404media.co/reverse-engineer-anything-is-the-new-wild-west-of-ai/
- Leggett, Kate; Ivy-Rosser, Linda; Medhora, Faram; Cicman, Joe; Naik Lopez, Akshara; Martorelli, Bill; Maheshwari, Sudha. SaaS As We Know It Is Dead: How To Survive The SaaS-pocalypse! Forrester, February 11, 2026. https://www.forrester.com/blogs/saas-as-we-know-it-is-dead-how-to-survive-the-saas-pocalypse/
- Mendonca, Maria. “Is Software Really Dead? The Rise of AI-Powered Reverse Engineering”. HackerNoon, October 21, 2026. https://hackernoon.com/is-software-really-dead-the-rise-of-ai-powered-reverse-engineering
Web sources consulted on October 25, 2026.
From TM Forum
TM Forum Insight reports are sponsored by industry vendors. The sponsorship is declared the first time each report is cited in chapter 7, and every time a quote comes from a sponsor’s article and not from the analyst.
- TM Forum. AI for billing, billing for AI. September 2026. ISBN 978-1-969387-14-2. Sponsored by Aria, Calvi, LogiSense, LotusFlare, Netcracker and CSG.
- TM Forum. How order management is evolving to embrace agentic AI. 2026. Sponsored by Amdocs.
- TM Forum and IBM Institute for Business Value. Trust and assurance: the key to scaling AI deployments. July 2026. ISBN 978-1-969387-12-8. Sponsored by Amdocs, Blue Planet (Ciena), Cloudera, Persistent and Tecnotree. Survey of 130 operator leaders, without Latin America.
- TM Forum. Open Digital Architecture: diagrams of the functional architecture and of the component inventory (figures 1 and 2). © TM Forum.
From the Agentive World Trilogy
- Obach-Renner, César. The Real-Time Enterprise. GegoLabs, 2026.
- Obach-Renner, César. AURA: The Agentive Path. GegoLabs, 2026.
- Obach-Renner, César. AgencyDomains: Architecture of the Agentive World. GegoLabs, 2026.
Others
- Adams, Douglas. Mostly Harmless. William Heinemann, 1992.
- Adams, Douglas. The Hitch Hiker’s Guide to the Galaxy: A Trilogy in Five Parts. William Heinemann, 1995.